All Vocera users, who do not have Vocera Technical Support access, can learn best practices and advanced features on the Vocera Customer Portal. End users will find educational videos, such as the Vocera Minute library, training-tools, and success guides. Enter the Customer Portal now to engage with other customers to submit product suggestions, ask questions of other users, and share your ideas.
Technical Support Portal
Support telephone numbers and web login pages for Voice, Messaging and Care Transition solutions are available here, in addition to links for basic product specifications and documentation. Customers with support contracts may designate staff members who will be given Support Portal login access to submit support tickets and warranty service requests (RMA tickets) for Vocera hardware. The Support Portal login also provides access to our knowledgebase, complete documentation, helpful guides, and a community for sharing ideas about our solutions and services. Access to the Support Portal is only available to customers with active support contracts.
Resellers of Vocera products and services can find solution collateral and material in the Partner Portal that aids in their role.
Vocera eStore (for U.S. and Canadian Customers)
The eStore is intended for Vocera empowered hospitals under arrangement with Vocera. The Vocera eStore provides flexibility for hospitals with Vocera Voice solution contracts to resupply their user community with Vocera Badges, Vocera Smartphones, batteries, and other Vocera associated accessories. Access to the eStore is only available to current Vocera customers.
ExperiaHealth is a Vocera consulting arm that bridges the gap in the hospital caregiver/patient experience by creating strategies that reestablish, reengage, and reenergize the human connection in healthcare.
Vocera U.S./Canada (Corporate)
Vocera New Zealand